Money Back Guarantee and Refund Policy

The terms and conditions of Testpremier’s refund policy apply to individual customers only. If you have made a corporate purchase, please contact our business account manager.

Customers who are not satisfied with their purchase may request a refund within 5days of purchase/payment. Please allow five business days to review your request.

Customers who meet the following criteria are eligible for a refund, with the amount to be determined by TestPremier:

1. A customer utilized all materials included in the product they purchased and completed the actual test. The customer found discrepancies between TestPremier’s material and the actual test:

Case 1: If there was no match between TestPremier’s materials and the actual test, the customer is entitled to a full (100%) refund.
Case 2: If there was a partial match between TestPremier’s materials and the actual test, the customer is entitled to a partial refund (20-60%) on a case-by-case basis after a full review of the information provided by the customer. TestPremier reserves the right to determine the refund amount on a case-by-case basis.

2. A technical failure with TestPremier’s website or software prevented the customer from using the product.

3. The product was not utilized in any way (With Proof).

TestPremier is a leading test prep bookstore and customer success and satisfaction are our top priorities. We are committed to giving all of our customers a fair experience.

Customer Reviews


Customer Reviews

Umana O 02/2020

It really saves me time and effort. My preparation for AbinBev was a lot smoother than ever. The book was very helpful.

Reyansh M. 03/2020

Finding Testpremier was like stumbling upon a very big treasure

Charlotte J. 01/2020

There is great customer care behind Testpremier.

Danylo P 01/2020

These questions are by far the closest to the real test I wrote - The best I have found

Alicia E 03/2020

I really like the delivery speed and fact that the questions were well explained.