AMERICAN EXPRESS Assessment Practice Test
Are you aspiring to join the ranks of professionals at American Express? Whether you’re eyeing a position in customer service, finance, or management, you’ll likely have to pass the American Express Assessment as part of the hiring process. In this blog post, we’ll dive into some practice questions and tips to help you prepare for the American Express Assessment in 2024.
Understanding the American Express Assessment Practice Test [Year]
Before we delve into the details, it’s crucial to understand the purpose of the American Express assessment. This assessment is designed to evaluate your skills, knowledge, and abilities, ensuring you’re a good fit for the role you’re applying for. It typically consists of multiple-choice questions, situational judgment tests, and, in some cases, skills assessments, depending on the position you’re seeking.
Key Areas to Focus On
- Numerical Reasoning: American Express often requires candidates to demonstrate their numerical reasoning abilities. Expect questions that involve data analysis, financial calculations, and logical reasoning. Brush up on your math skills and practice interpreting graphs and charts.
- Verbal Reasoning: This section assesses your ability to understand and analyze written information. You may encounter passages related to the financial industry, so be prepared to answer questions about the content.
- Situational Judgment Tests (SJT): SJTs assess your judgment and decision-making skills in work-related scenarios. Pay attention to the company’s values and culture to answer these questions effectively.
- Customer Service Skills: For roles involving customer interaction, expect questions that evaluate your customer service abilities. Focus on demonstrating empathy, problem-solving, and communication skills.
Preparing for Success
- Practice Makes Perfect: The more you practice, the better prepared you’ll be. Seek out sample American Express assessment tests online and set aside time to work through them. This will help you become familiar with the format and types of questions you’ll encounter.
- Understand the Company: Research American Express’s values, mission, and culture. This knowledge will be invaluable when tackling situational judgment test questions, as you’ll be able to align your responses with the company’s expectations.
- Time Management: The assessment is typically timed, so practice managing your time effectively. Don’t spend too long on a single question; if you’re unsure, mark it for review and move on.
AMERICAN EXPRESS Aptitude tests formats; What to expect:
AMERICAN EXPRESS mostly uses CEB/Gartner (SHL) style tests for its candidate selection. The sections on the assessments may include any of the following test sections, depending on the role that you applied to and also the country you are applying from:
- Numerical Reasoning
- Verbal Reasoning
- Inductive Reasoning
- Reading Comprehension
- Deductive Reasoning
- Situational Judgement Test
- Error / Data Checking Test
- Presentation
- Interview
- Personality Test
Sample AMERICAN EXPRESS Assessment Practice Tests and Worked solutions
Numerical Reasoning Questions:
- Question: If a shirt originally costs $40 and is on sale for 20% off, what is the sale price?
- A) $8
- B) $32
- C) $48
- D) $36
- Answer: B) $32
- Question: If a car travels at a speed of 60 miles per hour, how many miles will it travel in 4.5 hours?
- A) 240 miles
- B) 265 miles
- C) 270 miles
- D) 275 miles
- Answer: C) 270 miles
- Question: What is 25% of 80?
- A) 20
- B) 40
- C) 60
- D) 70
- Answer: A) 20
- Question: If the price of a book is increased by 15%, and the new price is $23.50, what was the original price?
- A) $19.50
- B) $20.50
- C) $21.50
- D) $22.50
- Answer: B) $20.50
- Question: What is the next number in the sequence: 2, 5, 10, 17, ___?
- A) 23
- B) 24
- C) 27
- D) 34
- Answer: D) 34
- Question: If 30% of a number is 45, what is 40% of that same number?
- A) 60
- B) 75
- C) 80
- D) 90
- Answer: B) 75
- Question: A rectangular garden is 6 meters long and 4 meters wide. What is the area of the garden in square meters?
- A) 20
- B) 24
- C) 30
- D) 36
- Answer: B) 24
- Question: If the average of three numbers is 25, and two of the numbers are 30 and 20, what is the third number?
- A) 10
- B) 15
- C) 25
- D) 40
- Answer: A) 10
- Question: If a restaurant bill is $48, and you want to leave a 15% tip, how much should the tip be?
- A) $6.00
- B) $6.80
- C) $7.20
- D) $7.50
- Answer: C) $7.20
- Question: If a company’s profit margin is 20% and its total revenue is $500,000, what is its profit?
- A) $100,000
- B) $250,000
- C) $400,000
- D) $600,000
- Answer: A) $100,000
Verbal Reasoning Questions:
- Question: Identify the synonym for “Ubiquitous.”
- A) Rare
- B) Common
- C) Unusual
- D) Hidden
- Answer: B) Common
- Question: Choose the antonym for “Benevolent.”
- A) Malevolent
- B) Kind
- C) Generous
- D) Altruistic
- Answer: A) Malevolent
- Question: Which word does not belong in the following group: Dog, Cat, Rabbit, Carrot, Hamster?
- A) Dog
- B) Cat
- C) Rabbit
- D) Carrot
- Answer: D) Carrot
- Question: Fill in the blank with the appropriate word: “The __________ building stood tall in the city center.”
- A) Modest
- B) Grandiose
- C) Hidden
- D) Dilapidated
- Answer: B) Grandiose
- Question: Which sentence is grammatically correct?
- A) “Their going to the store later.”
- B) “They’re going to the store later.”
- C) “There going to the store later.”
- D) “Their’s going to the store later.”
- Answer: B) “They’re going to the store later.”
- Question: Identify the analogy: “Cat is to kitten as dog is to ________.”
- A) Cub
- B) Pup
- C) Fawn
- D) Foal
- Answer: B) Pup
- Question: Choose the word that best completes the sentence: “She showed great ________ in handling the difficult situation.”
- A) Perseverance
- B) Tenacity
- C) Resilience
- D) Diplomacy
- Answer: D) Diplomacy
- Question: Identify the correctly spelled word.
- A) Acommodate
- B) Accommodate
- C) Acomodate
- D) Accomodate
- Answer: B) Accommodate
- Question: Which of the following is an example of a compound sentence?
- A) “She loves to read books.”
- B) “I went to the store.”
- C) “He studied hard, so he passed the exam.”
- D) “The cat sat on the mat.”
- Answer: C) “He studied hard, so he passed the exam.”
- Question: What is the main idea of the following passage: “The benefits of exercise go beyond physical health. Regular physical activity can also improve mental well-being and reduce the risk of depression.”
- A) The benefits of exercise for physical health.
- B) The risk of depression in people who do not exercise.
- C) The importance of mental well-being.
- D) The negative effects of not exercising.
- Answer: C) The importance of mental well-being.